Privacy Policy

Last Updated: June 2024

At LearnNet (operated under LearnNet Services Pte. Ltd., UEN: 202488881S), we take the protection of personal data of our users, team members, and clients very seriously. This documentation establishes the nature, purpose, limits, and legal grounds of information collection under the rules enforced by the Personal Data Protection Commission (PDPC) in Singapore.

1. The Data Controller

The administrative body defining why, when, and how your personal information is processed on netaware.online is:
LearnNet Services Pte. Ltd.
Electronic Address: [email protected]
Operating Location: 182 Cecil St, Level 17 Frasers Tower, Singapore 069547

2. Core Directives and Scope

This document governs activities associated with the website netaware.online and the modular cyber awareness simulators. This policy does not apply to background processing of third parties not holding corporate affiliation with us.

3. What Data We Process

Processing Intention	Identified Data Type	Singapore PDPA Legal Basis
Answering support and simulation inquiry submissions	Your name, primary email address, validation telephone number, submitted custom message metrics.	Specific Consent by direct action submit of form checkbox.
Diagnostic updates and simulator optimization	IP structure, localized browser types, session durations, accessed lesson files.	Legitimate Commercial Interests to preserve digital learning site security.
Securing billing (Premium corporate packages)	Corporate registration detail, billing addresses, approved digital transactions.	Compliance with Singapore legislative bookkeeping directives and contract executions.

4. Cookie Integration & Web Analytics

We execute Google Consent Mode v2 protocols to manage user choices. By default, analytics, target metrics, and tracking cookies remain inactive prior to explicit setting choices. Functional cookies required strictly to keep the student session locked in place are processed natively. User preferences are managed through local browser values, and you can change settings anytime via the permanent "Cookie Settings" path in the footer.

5. International Data Transfers

Because LearnNet deploys modern scalable learning interfaces, selected telemetry might be processed inside systems located outside Singapore (e.g. secure server partitions). We execute Standard Contractual Clauses (SCCs) confirming that raw user database parameters receive localized protection matching the standards of Singapore\'s PDPA framework.

6. Your Rights Under PDPA Singapore

Every visitor has statutory rights regarding their personal data:

The Right to Access: Request a local copy of your data file stored within our servers.
The Right to Correction: Request update or rectification of outdated data assets.
The Right to Withdrawal of Consent: Take back processing authorization at any stage.
The Right of Complaint: Lodge formal concerns directly with the Personal Data Protection Commission (PDPC) of Singapore.

To apply any of your rights, contact our Data Officer via [email protected]. All requests are answered free of charge within 30 solar days.